Contact Us

To place a successful order, please follow the following steps:

1. Choose your product and size you want to create/order and click on "Start Designing!".
2. Use the online design editor to either upload your own file or utilize our wide variety of clipart to customize your product.
3. Once you have completed your design, click "Accept Design" and review your order.
   • This page also allows you to select if you would like to receive a proof prior to placing your order. Either select, "Approved As Shown" to move straight into production, or select "Have Artwork Reviewed" to receive an email proof for approval.
4. Once you have added all the items to your cart, please proceed to checkout. If you do not currently have any account, you will be prompted to login or create one. Once you have created an account or logged in, enter in your Billing and Shipping information and submit payment.
5. Once the artwork is approved, and payment is submitted, we will begin production on your product and ship it to you once completed.

Yes, you can! We update the status of your order every step of the way with our Live Order Tracking system. Once you place your order, you will receive a unique Live Order Tracking number via email that will allow you to track your order. Looking for the current status of your order? Just click the link in the email and get the most recent updates from our Live Order Tracking system. Once we ship your order, you can track the delivery with the provided UPS tracking number.

At Decals.com, we offer flexible production time ranges for you to choose from. Because it's important for you to have ultimate control over your order, our production times range from one to five business days. This allows you to make the final decision on when you need your order.

Preferred Files for Printing:

The maximum file size we accept is 100 MB. Our preferred file types are:

• Adobe Illustrator EPS (Encapsulated Post Script)
• PDF (Adobe PDF)

Additional Files Accepted:

• JPG (High Resolution JPG)
• TIFF (High Resolution TIFF)

For more information on acceptable file types, please review our artwork policy.

We know installation can be a bit challenging, but don’t worry—we’ve got you covered! Our installation guides provide clear, detailed instructions to help you get it right the first time.

Please review our full returns policy here for more details.

In the unlikely event that our product fails to meet your expectations or turn out defective, we provide a range of resolutions to rectify the issue. To find out more please visit our Issues and Resolutions page.